Cloakroom
For security reasons, bags of a size larger than A4 along with rucksacks, suitcases, long umbrellas etc. may not be taken into the exhibition galleries.
There are free boxes at the lower floor in which such articles can be stored.
Accessibility Information
Thorvaldsens Museum is a building listed as a protected national monument, and facilities for visitors with disabilities can unfortunately not always completely live up to modern expectations.
There is no lift in the museum to connect the three levels. However, it is possible to visit the museum in a wheelchair if visitors with disabilities are accompanied by a companion who can help to bring them into the museum. Our front staff are always ready to assist as well.
Visitors with disabilities can at any time bring a companion to the museum free of charge.
Parking
A vehicle displaying a valid disability sign may park at the designated public disabled parking space at Bertel Thorvaldsens Plads.
Toilets
The museum unfortunately has no special toilet facilities for people with disabilities.
Wheelchair
The museum has a light wheelchair that can be borrowed and used by visitors. It is possible for visitors to visit the museum in their own wheelchair, if one or more companions can help bring the guest with disabilities and the wheelchair up from street level and into the museum as well as from floor to floor.
Blind and visually impaired visitors
We offer blind and visually impaired visitors to feel selected marble works if wearing cotton gloves. Cotton gloves are handed out at the museum’s front desk. This must be done with assistance from a sighted person who can help guide them to the sculptures they are allowed to feel.
Prams and strollers
Small children are very welcome at Thorvaldsens Museum. However, prams are too wide for the door openings of the museum. Therefore we offer strollers of the ‘umbrella’ type during your visit. If the family’s own stroller is no wider than the museum’s, it can of course be used without further ado.
The museum has no elevator between the three exhibition floors.
For reasons of space there are at present only baby-changing facilities in the ladies’ restrooms at the museum.